FAQ

Returns

We will gladly refund or exchange any purchases within 10 days from the date of purchase, on condition that the original proof of purchase is presented, the item is returned unused, in its original sealed packaging (where applicable)

 

Refunds

Refunds will be made in the same way as the original payment was made. 

Refund Leadtime's

  • Card Payments: 2 -3 days. Unfortunately, there's nothing we can do that will speed up the process, our merchant provider facilitates the refund process. It's important to note that the refund will reflect on the day of the transaction and not the day of the refund when looking at a bank statement.

  • EFT Payment: 1 - 2 days. All eft refund requests need to be accompanied by a bank account confirmation letter.  

 

Payment Methods

Health & Well offers 100% secure online payments.

1) Credit & Debit Cards through Yoco.

2) We also accept eft payments.

 

Shipping & Delivery

Thai Fitness will only ship within the borders of South Africa and does not ship to any postal addresses. All orders to the main centers are shipped via a courier service. Certain larger or heavier items are only shipped using an economy service but the majority of games are shipped overnight. We will endeavor to ship all available items, where reasonable, within 5-7 working days. Orders placed over a weekend will be shipped within 5-7 working days from the first working day thereafter. If we cannot ship your order within 7 days from the date of order, then we will cancel your order and refund you.​

All orders are shipped at R80.00 shipping fee.

Courier Company:

 

 

 

Privacy Policy

Thai Fitness is accessible from www.thaifitness.co.za, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that are collected and recorded by Thai Fitness and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us. Our Privacy Policy was created with the help of the Privacy Policy Generator.

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Log Files

Thai Fitness follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any personally identifiable information. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

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Cookies and Web Beacons

Like any other website, Thai Fitness uses 'cookies. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information. For more general information on cookies, please read "What Are Cookies".​​

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Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Thai Fitness. Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Thai Fitness, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

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Note that Thai Fitness has no access to or control over these cookies that are used by third-party advertisers.

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Third-Party Privacy Policies

Thai Fitemss Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You can choose to disable cookies through your browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites. What Are Cookies?

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Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Health & Well does not knowingly collect any Personal Identifiable Information from children under the age of 18. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

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Online Privacy Policy Only

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in

Health & Well. This policy does not apply to any information collected offline or via channels other than this website.

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Consent

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.

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